Privacy Policy
Last updated: January 18, 2026
1. Introduction
InstaGroups ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). Please read this policy carefully. By using the App, you consent to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide
We collect information you provide directly to us, including:
- Account Information: Email address, name, and password when you create an account
- User Content: Student or participant names, group names, ability ratings, gender designations, and other data you input into the App
- Tournament Data: Match scores, standings, and competition results
- Workspace Data: Shared workspace configurations and collaborator information
- Communications: Information you provide when contacting our support team
2.2 Information Collected Automatically
When you use the App, we automatically collect certain information, including:
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: Features used, actions taken, time and date of access
- Log Data: Error reports, performance data, and diagnostic information
2.3 Information from Third Parties
We may receive information from the Apple App Store or Google Play Store regarding your subscription status and purchase history related to the App.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the App
- Process your account registration and manage your subscription
- Enable team generation, tournament management, and workspace collaboration features
- Sync your data across devices
- Respond to your comments, questions, and support requests
- Send you technical notices, updates, and administrative messages
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
- Comply with legal obligations
4. How We Share Your Information
We may share your information in the following circumstances:
- With Workspace Collaborators: When you share a workspace, the invited users can access the data within that workspace
- Service Providers: We may share information with third-party vendors who perform services on our behalf (hosting, analytics, customer support)
- Legal Requirements: We may disclose information if required by law or in response to valid legal processes
- Business Transfers: In connection with any merger, sale of company assets, or acquisition
- With Your Consent: We may share information with your consent or at your direction
We do not sell your personal information to third parties.
5. Data Storage and Security
Your data is stored on secure servers with industry-standard security measures, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure backup procedures
While we implement safeguards designed to protect your information, no security system is impenetrable. We cannot guarantee the security of our systems or your information.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your information within 30 days, except where we are required to retain it for legal, accounting, or regulatory purposes.
7. Your Rights and Choices
7.1 Access and Update
You can access and update most of your account information directly through the App's settings.
7.2 Delete Your Account
You can delete your account at any time through the App's settings. This will permanently delete your account and associated data.
7.3 Data Export
You can request a copy of your data by contacting us at the email address below.
7.4 Marketing Communications
You can opt out of receiving promotional communications by following the unsubscribe instructions in those messages or updating your preferences in the App.
8. Subscription Management
Your subscription is managed through your device's app store. To manage or cancel your subscription:
For iOS (Apple App Store):
- Open Settings on your device
- Tap your name, then "Subscriptions"
- Select InstaGroups to manage or cancel
For Android (Google Play Store):
- Open the Google Play Store app
- Tap Menu, then "Subscriptions"
- Select InstaGroups to manage or cancel
Please note that deleting the App does not cancel your subscription. You must cancel through your app store to stop future charges.
9. Children's Privacy
The App is intended for use by educators and group leaders, not by children directly. We do not knowingly collect personal information from children under 13. If you are an educator using the App, you are responsible for obtaining any necessary parental consent before inputting student information. If we learn that we have collected personal information from a child under 13 without proper consent, we will delete that information promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.
11. Third-Party Services
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We may also notify you through the App or by email for significant changes. Your continued use of the App after any changes constitutes acceptance of the new policy.
13. GDPR Rights (For European Users)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data
- Right to Restrict Processing: Request limitation of how we use your data
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests
To exercise these rights, please contact us using the information below.
14. California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information. We do not sell personal information. To exercise your rights, please contact us using the information below.
15. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@instagroups.app
Support: support@instagroups.app